We keep responsibility for your mortgage
By Jim Holt, president/CEO
The Midwest is often accused of lagging the national trends. I prefer to say we make sure they are solid ideas before we adopt them. More often we lead the nation. For example the Midwest is experiencing record low mortgage rates. That has led to an increase in members refinancing their mortgages at Mid American Credit Union.
Several years ago, Mid American helped start Member Mortgage Services (MMS). MMS is owned by about 20 Kansas credit unions who decided to not turn to outsiders to handle their members’ mortgages. MMS was established in 2004 with the vision of being our members’ preferred mortgage provider.
Mortgage loan ownership and the handling of payments and escrow (often called mortgage servicing) may be handled by two different institutions. MMS usually sells the mortgage loan ownership to Fannie Mae, a federal government-sponsored agency chartered by Congress. MMS keeps the servicing, which means we continue to be responsible for the day-to-day management of your mortgage account.
We use the technology provided by MMS to make sure our processing of member applications is handled expeditiously and meets industry standards of privacy and care. When you apply for a mortgage loan through the Mid American website, you are immediately linked to one of the most highly regarded mortgage processing engines in the industry at MMS’s site.
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