MAW Certifcate Home_Equity_Website_Banner_Ad_2 moneymatters 2b5072bf-aa4a-2d16-305c-008fd1a24710

More News Articles

Easy credit card mistakes



From Emily Rienhardt, blogger for Mid American's Money Matters finance blog


Credit cards can be a convenient and safe way to purchase things and build your credit. That is…if you’re using them right. They can also become a nightmare and damage your credit score and perhaps put you into massive amounts of debt. 

But that’s not how you’re using your credit cards is it?

I hope not. It’s not all about the cards we use, it’s about how we use these cards. If we aren’t careful to reexamine our behaviors around our credit card usage, we could be putting ourselves in some trouble without even knowing it.

Strategically use your credit cards. I was always a debit card fan. It helps me keep a more accurate view of my spending, and I think, keeps me from overspending on the regular. The problem with debit cards is the direct link to your bank account, if any fraudulent activity ever occurs. Massive retailers in the past have even dealt with huge security breaches in their systems, leaving tons of debit card purchases out in the open for fraudsters to access. I’ve had my own situation with fraudulent charges on a debit card and it required a lot of work on my end. Getting the cards cancelled, getting the new cards, finding just which charges were fraudulent…and all with an out of town bank. It was hard to navigate. Credit cards can offer us better protection in the case of fraud, and they can also act as the negotiator or middle party if you need to dispute a charge with a retailer or other company. Your credit card can be a safer option for making major purchases, and for online purchases especially.

Missing a payment. This mistake, might be an easier one to keep from making. It’s hard to miss my payments now that I’ve set up automatic payments. But if you’re really looking to see that credit score drop drastically, go ahead and miss a payment on your credit card. A late payment means you’ll have late fees, but a missed payment, by 30 days or more, will show your credit score that you’re not in the best place right now. Even if you didn’t mean to miss it. Even if you’re not that kind of person! Forgetting a payment won’t be fixed with an apology to your credit card company I’m afraid. You could even see your interest rate increase if your payment is missed by a lot.

Only hitting your minimum payments. There were a few months in a row for me where I could only pay off my minimum ($25…yes, you read that right) payment towards my credit card balance. It doesn’t feel like you’re making a dent at all, and really, you barely are. Even your credit card company isn’t impressed by this action. It shows that you’re so close to defaulting on your payments that you can only shell out what’s necessary. Doing this means you’ll likely pay a lot more in interest than you’ve actually even put on the card. Meaning, you’re paying for everything twice!

Maxing out your credit cards. It took one bad purchase for me to get into a bad, bad cycle of credit card bills. ONE silly bag I bought that was out of my budget. And it threw me off track for a long time, making the things I normally use the card for, near impossible since it had already been maxed out. A big part of your credit score comes from the amount of your available line of credit you’re using. Even if you’ll pay it off in full a little bit later, maxing it out shows that you need every penny of that borrowed credit limit to get by, and that can show credit scoring companies that you’re not borrowing their money wisely. Spread your charges around so that you’re only using a small percentage of the available credit on each of your cards. If you’re really working to have a better credit score, try keeping that small percentage of usage of your available credit to 10% or less.

Ignoring your credit card statement. When was the last time you looked through all of the individual charges on your credit card statement? Have you combed through it before? Never? I will be honest, it’s not something I practice each month. (And the statements aren’t even that long on my end!) Mistakes made by merchants you frequent can happen more often than you think. If you aren’t catching them in a timely manner, you might have a harder time getting reimbursed or resettled from these card companies. Promptly reporting fraudulent activity means you’ll have to catch it promptly too. Make it a habit of checking your statements, and if you’re only using 10% of your available credit, then hey, this practice won’t even take that long!

Taking advantage of rewards programs. There are lots of credit card options out there. Finding some cards with special rewards and advantages is a huge bonus! I’ve recently started a card account with my favorite airline, and the points system is really wonderful. Since I’ve been traveling more often for work, this allows me to cash in on some of those points instead of spending extra money. These rewards programs are often a little bit complicated, with all of the rules, regulations and fine print, you might rather opt in for a cash-back rewards program. Whatever you find is your ideal, smartly taking advantage of these perks is a good thing. And ignoring them seems like a mistake to me! The key is to understand yours really well, and only spend what you would normally spend, so that you don’t go into a purchasing frenzy thinking that you’ll get a ton of rewards if you do.

Have you caught yourself making some of these mistakes? Sometimes the fix is as easy as calling your credit card company to get a few questions cleared up. But sometimes the fix requires a little more work and some habit changing. Being aware of the risks involved with regular credit card usage is a big part of having credit cards.


For more articles on personal finance, visit Money Matters


Prepping for a frugal holiday season



From Emily Rienhardt, blogger for Mid American's Money Matters finance blog.


A lot of us  feel the pressure around the holiday season. It’s an expensive time of year, and just like any other expensive life event, planning and prepping are important so that you and your budget will make it through with little to no financial stress. The less time you give yourself for holiday spending, the more money you’re likely to spend. You’ll be in such a hurry to make it happen fast that you’ll spend whatever it takes just to get it finished. It’s never too early to start planning and getting prepared, so here are some things you can do right this minute to start preparing you and your family for the expenses that come with each holiday season.

Start forming your budget right now. You need to solidify what financial commitments you’re giving yourself this year. There are a lot of holidays that fall in this second half of the year, so be sure you’re accounting for each holiday that you’re celebrating. Will you need to pay for travel? Will you be in charge of cooking meals for multiple people? Will you be purchasing gifts for people? This is just your first rough draft, so don’t focus too hard on the exact amount you’ll have to spend for each item. Just outline all of the events and plans you have and build those things into your budget over the next few months. Once you have a rough list of your financial obligations for the holiday season, you can fine tune it over the next several weeks. Set up a spending maximum for yourself, and try to build everything into this.

Set your mind on not using credit cards this holiday season. If you’re planning things out in advance, you’ll be able to consciously sock away any extra cash you come across. Set up a sub savings account for all of your pre-holiday savings. Try skipping lunches out for a few weeks and set aside that money into your holiday savings instead. Or skip your morning coffee run and transfer that money to savings instead. If you start right now, these seemingly small steps will really add up. You don’t want to create extra debt for yourself for the sake of the holidays. You’ll feel the brunt of paying that off for months and months afterwards.

Spend strategically and not impulsively. If you are relying on your credit cards, do make sure that your credit limit can handle the extra charges. Be diligent about paying down your balances now, so that you don’t max everything out when you add purchases for the holidays. Time your purchases out by making a few of them at a time and starting now. You’ll take advantage of any seasonal deals and you won’t have to spend long days having a marathon mall shopping session. By spacing everything out week by week, you’ll spread your spending out instead of being hit all at once. That means when it comes time to pay down your balances, you won’t be breaking your monthly budget and you won’t miss any payments. Do your research on finding the right credit card for your holiday spending too. By strategically using a credit card that offers travel points, or cash back, you could set yourself up for better bonuses if you know you’ll have to be using credit cards a little bit here and there this season.

Thoughtful gift giving doesn’t have to cost a lot. You can make time for people, you have have an experience together, you can make them a special gift…you don’t always have to spend money on someone to let them know that they are cared for and loved this holiday season. Discuss some alternative gift giving with your family and loved ones. They might be on the exact same page as you this year if your top priority is saving some money this year.

Don’t forget about the little extras. They add up fast! Things like wrapping paper, bows, a Christmas tree, grocery lists for extra batches of baked goods, holiday party host gifts, holiday party contributions, charity donations — the list goes on! These things may not be on your radar as boldly as the list of gifts and travel you have to do this year, but they’re important to think about if they’re things you’ll need to add to your spending this season.

Make and book your travel plans as early as you can. If you wait until the last minute to book flights or plan your travel, you could be paying way more than you would if you plan ahead. If you can, plan your travel outside of the busiest travel times during the holidays. If you’re willing to be flexible on your travel times and plans, it could save you lots and lots of money.

Keep track of all your receipts and all the spending you’ve done for the holidays. If you plan things out really well, you could educate yourself on how to make next year even more frugal. You can save and track what you’ve spent this year, and calculate how to make it better next year. Where did you overspend? What did you forget to calculate? How much travel did you really do? Try to track everything you’re spending on this season, and learn a little more about your holiday shopping patterns.

Try starting your 2017 holiday prep the week after this year’s holiday. That sounds too early right? But maybe you could snag the deeply discounted items that follow a holiday that just passed. Imagine you got all of your wrapping paper and your decorations and even some of the gifts you need for next year right away. You’d be pretty proud of yourself! Future you would thank you!


For more articles on personal finance, visit Money Matters



Call center employees promote culture of empathy; exceeding members’ expectations



Our in-house call center, staffed with eight employees, handles service calls from members during normal business hours. Their goal is to provide world class service with first-call resolution. They strive to exceed member expectations on every call.

How do they do this? They treat members in a respectful manner using courteous responses and maintaining a congenial tone on the phone. Mid American’s call center team gives individualized service on every call, an example of the pride they take in their role when serving members.


Q: How do you strive to exceed expectations with on-call members each day?

“I strive to provide world class service for each member by being friendly, respectful and courteous. I take pride in making the experience professional for the member and ensuring their request is handled in a professional and efficient manner,” Kathy said.

“I strive to exceed members’ expectations on a daily basis by listening and being empathetic,” Gaby said.

“By listening to their needs and helping them promptly with a positive attitude in order to provide the best service possible,” Cassie said.


Q: Describe a time you provided First-Call Resolution to a member. How did you feel after the call ended?

“The best first-call resolution that I get are usually the ones when a member has lost a card and needs to cancel it. We can get the card blocked, have a new one mailed if necessary, and go over the transaction history to make sure there have not been any fraudulent charges. These calls are rewarding because we can put members’ minds at ease right away,” Mathew said.

“A member called in asking to transfer money. After making the transfer, I suggested that she download the mobile app so she could transfer money anytime, she was happy that she would be able to transfer the money without having to call in or get on the computer. It makes me feel good when the member is happier at the end of the call," Craig said.


Q: What should members know about our call center and why?

“We are a hard working group that is willing to do anything and everything to help serve the members any way we can. We make sure that Mid American Credit Union is their financial home,” Dakota said.

“I feel like they should know what a great team we have here and that we truly have their best interests in mind,” Tyffany said.

“We are here and ready to take their calls. We are here to perform our utmost best and our job is centered on helping them and making sure they’re taken care of,” Ruth said.


If you have questions regarding your Mid American Credit Union account, call 316-722-3921 for assistance.




How to live on less money



From Emily Rienhardt, blogger for Mid American's Money Matters finance blog.


Living happily with less. Do you think you can do it?

Our society has really encouraged this “have it all, and get it fast” mentality, I think it’s easy for us to feel like we don’t know how to minimize and live with less and still feel happy. We’re told we will feel happy with MORE and RIGHT NOW that it’s easy to get carried away with keeping up. It makes us forget about the things that should take priority in our financial lives.

This idea of drastically cutting back is particularly important if you’re currently living paycheck to paycheck and you’re having trouble making ends meet. Or if you’ve lost your job. Or maybe you’re trying to cut spending to meet a certain short term goal – like paying down your debt, or a down payment on a house, or a baby on the way. OR maybe you’re working towards your dreams, like opening a small business or early retirement. Whatever your situation, making a few big cuts can help.

Massive cutbacks in several areas of your life can feel overwhelming, but it can lead to new discoveries about yourself and your life that you may not have found otherwise. Here are some areas to focus on and some ideas of how you can really cut back and live with less.

Cut the convenient, unnecessary spending. This means spending money on clothes, shoes, jewelry, makeup, home decor, convenient taxi rides, music downloads, video streaming services, vacations, electronics, getting your hair cut…the list goes on…it’s a lot!

Learn how to get comfortable without the middle-class comforts you’re used to. If you’ve been laid off, or suddenly finding it crucial that you make some changes, don’t give yourself a grace period to “ease into” a new normal. Start it right this moment. It’s easy to resist abrupt cutbacks when you’re suddenly faced with a big life adjustment. You need to make the necessary changes as soon as you can so that you won’t get yourself into a more serious situation. Even if you’re getting ready to go to an interview, try your best to resist the urge to overspend on a new look, or even a new outfit. Hit up some consignment stores, or borrow a nice outfit from a friend. Try to think about what you already have, and what you can get away with never buying.

If food has been a big part of your budget, cut it down. Maybe your job allowed you to go out for meals on a regular basis before you were laid off. That will need to change. And it should change if you’re trying to save up for something or cut down your debt too. There are a lot of benefits to retraining yourself to cook at home and eat a little bit less. Your older clothes from your “skinnier days” will start to fit you. You can set a daily, automatic withdrawal from your checking account right into your savings account with the the amount you would normally be spending on lunches out with coworkers, or dinners out on the town. It’s easy to feel like your social life changes drastically too when you have to cut back on some of these fun outings. That doesn’t have to happen! Get your friends on board (they could stand to save a little money too, couldn’t they?) and find ways to get together without compromising on fun and friendship. Grab a group of close buddies and coordinate a weekly night where you could all get together and cook a good meal, one where everyone is contributing something so that no one feels the brunt of all that cooking. Even people who aren’t really forced to cut back on their spending will appreciate saving a little bit here and there. You could still allow yourself 1 or 2 nights a month (if you can swing it) where you go out with some friends. Something I try to do is only eat half of my meal when out with friends. And with my leftovers at home, I add my own rice or quinoa to make the leftovers stretch even further, sometimes into two more meals if I’m really strategic.

Cut the costs of housing. An obvious solution to cut back on what you spend on rent or your mortgage is to live with other people. If you can, look for a roommate or someone to split housing with. Whether living with friends or a new acquaintance, work up a rental agreement that you are both comfortable signing. Living with other people can be tough, and getting wrapped up in the wrong living situation can make a financially stressful period of your life even more stressful. Becoming a house sitter for friends, family and acquaintances could lead to a nice trade of services. Whether short term or long term, put it out into your circle in the universe that you’re looking for this type of work and perhaps a longer opportunity could present itself. My friend once housesat for a couple who were traveling overseas for almost a year. They worked out a great deal that allowed my friend to live rent free for nearly 10 months! This is another situation where a written contract could help smooth over any potential hiccups down the road. Perhaps you have doting parents that would just love it if you moved back in with them for 6 months or a year. It’s not the life you dreamed of, but it could really open up your finances for substantial savings, even if just for a shorter period of time.

Find your biggest motivator for a financially comfortable life. Keeping your eyes on the prize is a healthy mentality for accomplishing something big. Maybe you’re already living with 4 roommates and your biggest motivator is getting your own place. Or maybe that business you’ve always dreamed of is getting closer than you imagined. You might be closer to buying that house or killing your debt than you think! Keep the momentum going, stay on track, and don’t allow yourself to get pessimistic about your current situation. This doesn’t have to last forever.

If you felt the need to make a massive cut tomorrow, where would you start?


For more articles on personal finance, visit Money Matters




Falling into some seasonal chores



By Debbie Stang, Home Loan Officer

Fall officially started last month, so don’t waste any more time in completing chores both inside and outside your home to get ready for the winter. It’s worth it – from avoiding costly repairs later to helping with heating bills – to make an investment of time for these fall chores.

Outside chores

• Clean and store outside patio furniture and kids’ summer toys.

• Drain and store garden hoses to prevent damage to water pipes. Have your sprinkler systems blown free of water to prevent damage to the system, as well.

• Inspect windows, entry doors and garage doors. Check and make necessary repairs to caulking and weather stripping to ensure windows and doors close tightly to avoid drafts.

• Inspect and clean, if necessary, chimneys and flues for safety and efficiency.

• Check gutters and downspouts to make sure melting snowfall and ice can drain properly. Ice in a clogged cutter will expand, causing damage.

• Wash windows.

• Get ready for ice and snow by stocking up on ice melt for sidewalks and getting a new snow shovel, if needed. If you have a snowblower, make sure it’s in good working order.

• Do final winterizing treatments for your lawn.

Inside chores

• Give your house a good cleaning now so you’re ready for any holiday entertaining. Vacuum, clean or launder drapes and window treatments. Clean window sills and baseboards. Either schedule or do your own carpet cleaning. Give furniture a deep vacuum or have it professionally cleaned. Clean and organize kitchen cabinets so you’re ready for holiday cooking.

• Since you’ve washed the outside surface of windows, do the same with the inside surface.

• Take care of furnace and humidifier needs. Schedule a furnace inspection, stock up on furnace filters and ensure your humidifier works (which is important for preserving hardwood floors).

• Inspect and clean appliances – from vacuuming refrigerator coils to checking washer hoses to cleaning out dryer exhaust tubes.

If you find you need any major repairs or renovations, remember that Mid American offers great rates on home equity loans and lines of credit. Go to and find out more about home equity loans and our mortgage services.




Speaking of taxes


By Jim Holt, President and CEO

Whenever talk of tax reform looms, lawmakers and special interest groups aligned with for-profit banks will bring up the fact that credit unions have a tax "subsidy" that banks do not.

First it is important to note that credit unions generally and Mid American specifically, pay every single tax levied, with the only exception being income tax. The basis for our income tax exemption results from our democratic, not-for-profit cooperative status. The 1934 legislation that created credit unions justified the exemption because credit unions are "mutual or cooperative organizations operated entirely by and for their members." We do not impose fees and charge for services to help a small, select group of stockholders make a profit. We are here because we operate on cooperative principles to serve and benefit all members equally. We return profits to our members by way of higher dividends, lower fees, better saving rates and – as indicated in several surveys – better member service than found at banks. Without credit unions charging lower fees and offering better dividend and loan rates, banks could charge even higher fees and rates to allow their select stockholders to pocket even more profits. In fact studies have shown that in communities where there is a credit union alternative, consumers at all financial institutions benefit.

We also are here to make a difference in the community, from serving as financial literacy advocates and investing in seminars to participating in outreach efforts to help educate individuals understand money matters. A person who is more financially literate and stable will be a better contributor to society by understanding economics, learning to live within their means (to avoid bankruptcy and other financial crises), saving for retirement and more. Credit unions were created to serve consumers of modest means, allowing them to keep more of their money because they are not paying high fees or interest rates to use their money or borrow money.

If we lose our income tax-exempt status, you (our members) will bear that burden. Mid American will need to find increased revenue streams which translates to higher interest rates on loans for cars, education and houses, plus the dividends you earn on your savings would be lower. We would have to dip into limited reserves – a cushion we use to protect our members and the credit union during economic shifts – and that would impact the longstanding tradition of credit unions being safe and secure institutions for your money.



Saving to buy a home


By Debbie Stang, Home Loan Officer

Buying a home is likely the single, largest purchase you will make in your lifetime. To make that step, be prepared to save money for a cash down payment and related home-buying expenses. Plus, make sure your credit is in good shape.

Most financial institutions require some sort of down payment, generally ranging from at least 3 percent to 20 percent of the purchase price of the home, to ensure you have an incentive and investment upfront in your home. (Only about a handful of mortgages, such as the VA and other government-related entities, will allow no down payment.) With a 20 percent down payment, you avoid having to purchase private mortgage insurance.

Saving for a down payment will mean being more focused on where your money goes. Start with a budget – if you don’t have one, develop one. Whether you use an online tool or old-fashioned pencil and paper, start tracking your income, your expenses and whatever else you spend your money on. In a short amount of time, you should be able to see where you might be able to scale back or make cuts. Put those dollars saved into a separate savings account to build up your down payment.

Be ruthless about cost-saving measures, like giving up a gym membership and using walking trails or parks instead, or brown-bagging lunches and giving up expensive coffees or smoothies to make your own. Do you have credit cards or auto loans? Check the rates and see if you can negotiate lower rates for savings. Take a second, temporary job to reach your goal faster. Another step is to check into homeownership assistance programs at the federal government’s HUD.

With a budget set, check on your credit score. The score is used by lenders to determine your ability to repay the loan and set your mortgage rate. Check your credit report – which can be done for free once annually from each credit reporting agency at – to ensure it’s accurate. (Generally, you will need to pay a fee to receive your score.) Fixing errors can move up your score.

Our website offers several tips for first-time home buyers; check the section “Buying a Home.” You can calculate what you can afford and learn how to get preapproved, plus get information on our low mortgage rates for 15-, 20- and 30-year mortgages.



Ease the burden



By Jim Holt, President and CEO

We all understand the need for rules. Often, however, rules are made to solve a situation that has already occurred. Their sweep can be so broad that they penalize individuals and businesses that already had in place a set of policies designed to help and not take advantage of those they serve.

That is what has happened to credit unions, whose members – you and me – are paying out of our pockets for expensive regulatory oversights that were put in place because of banks.

The financial crisis of 2008 resulted from money center banks needing to be bailed out. Since that time, the federal government has added a huge number of regulations intended to rein in these banks. Unfortunately, these new regulations are hurting credit unions and their members even though we did not cause or contribute to the crisis in the first place. Regulations cost time and money – more complexity, more paperwork, more fees – that we would rather spend on providing services to benefit you.

Since 2010, regulatory costs for credit unions nationwide have increased by 39 percent, driving up overall costs to a staggering $7.2 billion annually. Credit unions have lost $1.1 billion nationally in revenue due to regulatory costs. In Kansas, the impact of these regulations has been more than $44 million – more than $39 million spent in compliance and $5 million in lost revenue.

Every penny we spend trying to fix a problem we don’t have is money we cannot return to you. Less money spent on excessive, expensive regulations would mean higher interest rates on deposits, more services and products and lower loan rates – all of which would more directly benefit you.

 We need your help to turn this situation around, and as a member-owner, you can make your concern heard. Mid American Credit Union is joining with our national organization, the Credit Union National Association (CUNA), to educate and help activate America’s 105 million credit union members about this situation.

To assist you, CUNA has helped establish a website,, with more information and a way to act on this issue. Through the site, all it takes is one email – using a prewritten message or one with your own words – to contact all of your Congressional representatives to ask them to “Ease the Burden.” No personal information about you will be gathered or retained if you visit this site.

Please consider taking action today.





We have a lot to offer



By Jim Holt, President and CEO

On April 2, Mid American’s merger with Wesley Medical Credit Union in Wichita is scheduled to be finalized. This will mark our third merger in little more than a year and bring our total number of branches to 11, with six of them being in Wichita.

I want to take this opportunity to welcome the newest members of our financial family and also to inform them and remind our current members about several benefits of Mid American membership.

• A life’s worth of products. From youth accounts that can be started at the birth of a child to health savings account to retirement accounts, Mid American can help you with financial products and services for various life events.

With our spectrum of savings accounts, you can save for a vacation, holidays, college and more. If you are an entrepreneur, take advantage of our business services accounts. If you need a home or mode of transportation, we can help finance those dreams. If you need credit, we offer great rates for home equity loans and credit cards. For teens who want to start on the road to financial independence and for seniors who want to start on the road to independence from a career, we can provide you with accounts and resources to plan for that.

• A national network of branches and ATMs. Mid American was one of the first Wichita credit unions of an early initiative to join credit unions across the U.S. in a shared branching network. Through our involvement with CO-OP, you can visit more than 5,000 Shared Branch facilities to make in-person transactions, just as if you are visiting one of our branches. You also can use any of the nearly 30,000 surcharge-free CO-OP ATMs in the U.S. Just look for the CO-OP signage.

• A sophisticated online presence. Many of our members prefer the 24/7 nature of online and mobile banking. That is why we invested in a state-of-the-art online banking system in 2014 and continue to add features to that and our mobile banking system.

• A little extra help. If you need to learn more about certain financial situations or how to budget, we are here to help. We offer occasional seminars at our branches, such as home-buying or retirement investing (see Page 2), and onsite seminars for employees of our preferred partners employer program. If you need help finding ways to save money or even balance a checkbook, our member services representatives are happy to assist you or help you secure the service of the free Kansas Consumer Credit Counseling Service.

Remember that credit unions are about people helping people. That is why our staff and volunteers are always ready to help you with your financial needs.




Home Equity Loan

Fixed Rate, Fixed Term

as low as 3.85% APR*

Plus, $100 Lowe's gift card with $5,000+ loan.

Click to apply now!

*APR=Annual percentage rate. Rate effective 1/01/16 and subject to change without notice.

Become an advocate



By Jim Holt, President and CEO

As a member/owner of a credit union, you make a difference. You are one of 103 million members who have made the decision to trust a not-for-profit cooperative to be your financial home.

We value that trust and work diligently to provide you with the services and products you need. However, every year, credit unions, their supporting organizations and members find themselves trying to ensure that we can continue to operate in your best interest.

At Mid American Credit Union, we regularly communicate with and educate legislators, policymakers and other leaders about the important role we play and how we differ from banks. (As you may recall, my last Member Insight column focused on the differences between banks and credit unions.) In the past, for example, we have educated legislators and policymakers on such topics as the fact that a federal income tax would just be another cost for our members to bear.

On our own, however, this advocacy often goes unheeded. We are going to need your help to make a difference.

Forty-two percent of voters are credit union members, according to Credit Union National Association. Legislators and policymakers need and want to hear from people such as our members who are impacted by policies that affect their financial well-being and the credit unions to which they belong. Many credit union members, both nationally and locally, comprise the middle class who are frequently referred to by political candidates during campaign speeches. It is important to become an informed voter and citizen.

In the upcoming months, you can expect to hear from us about different issues that could impact credit unions. We ask that you consider becoming informed and taking action, because, as a member-owner, you have a vested interest in these policies. And there is power in numbers...



Staying physically and financially healthy



From Emily Rienhardt, blogger for Mid American's Money Matters finance blog.

Gym and health club memberships tend to increase in January as well-intentioned individuals try to make good on resolutions to get in better shape, lose weight or become more physically active.

There are some people who firmly believe a gym membership is the only way they can be held accountable for their health or weight loss goals. For some, it can be a waste of money.

Here are some things to consider, along with tips for cheaper alternatives for staying physically fit.

Make sure you’re fully committed. A gym membership requires more than a mental and physical commitment, it requires a financial commitment. Will you be able to make it worthwhile or will your membership become a monthly “donation” to the gym or health club? Not to be discouraging, but check out the cancellation policy, as well, before making that financial commitment.

Gyms pull crowds. Peak times tend to be in the morning and in the evening, before and after a typical workday. Nothing is more frustrating than being ready to work out and not having the piece of equipment you prefer to exercise on or not being able to get in a full workout because you spent a lot of time waiting for equipment to free up. If you’re thinking about joining a gym in your area, check in on it at those peak times.

There are several free options to achieving fitness goals that have side benefits. For example, take a nice long hike through your neighborhood with friends or family. You'll be spending quality time with people you care about and getting in exercise. Drive to different neighborhoods or parks and explore your community. Walking the dog is also a great way to exercise both your pet and yourself. Find free YouTube exercises online.

If you're committed to making time for workouts, you can consider investing in at-home equipment, a variety of workout DVDs, stability training tools, or even a great pair of walking or running shoes. Or take up bike riding if there are bike-friendly routes and trails in your area. Maybe you can even use your bike to commute to work.

It’s important to weigh your options first and be honest about how you plan to achieve your fitness and well-being goals. If you decide you need a gym membership, squeeze it into your budget where you can.

If you find less-expensive ways to meet your fitness goals, think about investing the money you would have spent on a gym or health club membership in a Mid American savings or vacation account. That way you can achieve some financial well-being along with physical well-being. And if you've saved for a vacation, maybe you'll have some time to recharge your mental well-being, as well.


 For more articles on personal finance visit, Money Matters



Mid American's plans for EMV cards

What are EMV cards?

EMV stands for Europay, VISA and MasterCard.  Currently, traditional card transactions are processed through the information contained on the magnetic stripe of the card.  With EMV cards, a small computer chip is included in the card.  The technology associated with the chip adds a layer of verification when the card is used at an EMV enabled terminal to help ensure that the card has not been duplicated.  You may hear EMV cards referred to as:

  • Smart card
  • Chip card
  • Smart-chip card
  • Chip-enabled smart card
  • Chip-and-choice card (PIN or signature)
  • EMV smart card
  • EMV card

When will I receive an EMV card from Mid American Credit Union?

At this point in time, Mid American Credit Union has not issued EMV cards.  We will continue to monitor terminal deployments, merchant readiness and other card processing factors to help us determine the best time to issue EMV-enabled cards.

Are merchants and financial institutions required to update to EMV?

No, there is no legal or regulatory requirement for either the merchant or the card issuer to update to EMV.  In fact, estimates are that only about 50% of terminals, 29% of credit cards and 17% of debit cards will be EMV-enabled by the end of 2015 with widespread rollout not anticipated for several years.

Will my Mid American card work in an EMV-enabled terminal?

EMV-enabled terminals also support current card-swipe technology, so you can use your existing Mid American card at any EMV-enabled merchant or ATM location.

Am I exposed to potential liability without an EMV card?

Your liability for fraudulent card transactions will not change.  You should continue to follow fraud prevention steps such as not disclosing account, personal or card information, monitoring account transactions and immediately reporting any unusual activity.

What is the significance of the October 1st date?

sikiş izlepornolarsex izlehd pornoporno izlebrazzersporno

In order to encourage EMV, merchants will now bear liability for fraudulent transactions if they continue to use non-EMV terminals. Consumer liability for transactions has not changed.

Will EMV cards eliminate card fraud?

No, EMV will not eliminate card fraud.  For example, since the physical card is not utilized for internet based-transactions, EMV will not protect against fraud in those situations. 

What is the value of EMV?

If fraudsters produce a copy of a traditional magnetic stripe card, they can use the card repeatedly because the data on the magnetic strip doesn’t change with each transaction.  With an EMV card, the computer chip creates a unique transaction code that changes with each use.  If chip information is breached, the typical card duplication would not work because the information would not be usable for other transactions.  EMV technology will not prevent data breaches from occurring, but it will make it much harder for criminals to successfully profit from the data they’ve obtained.

Why the delay in full market acceptance?

With an $11 billion estimated price tag for full deployment, some merchants have delayed installation of EMV terminals.  Furthermore, EMV does not address fraud related to "card-not-present" transactions, such as internet-based transactions.

What are the cost considerations?

EMV cards are about two to three times more expensive to issue. This is a significant consideration for card issuers, such as Mid American, that proactively reissue all cards that may be affected by a merchant data breach.

In summary, we believe it will take some time to fully realize the potential security benefits of EMV cards. We will continue to monitor the progress in order to provide our members with the best security options available.

Sign up online for 24/7 banking

If you haven’t accessed Mid American’s improved Online Banking system, you can easily sign up online if you have an email address on file with us.

In September 2015, Mid American launched a new Online Banking system that offers far more enhancements than our previous system. With the new system, we can now offer online self-enrollment.

Here’s how you can take advantage of that benefit:

1. Click on the Sign up for Online Banking link just below the Member Login button in the upper right-hand corner of www.  Accept the disclosure by clicking I Agree.

2. Enter the Social Security number of the primary accountholder (with no dashes), enter your account number and enter the email address that you have on file with us. Click continue

3. Enter the primary accountholder’s personal information.

4. Click Send Email verification. Once the verification email is sent you have one hour to complete the enrollment, or you’ll need to start over the process.

5. Open the verification email and click on the confirmation link.

6. Choose a user name of six to 12 characters (case sensitive). Use the temporary password you selected to log in. You’ll be prompted to change your password after you log in.

We want you involved



By Jim Holt, President/CEO

As a member-owned financial cooperative, we try to get as much input as possible from our members. Whether that is through members providing us with feedback on an individual basis or getting involved in different volunteer opportunities with us, we value the information.

Our Member Advisory Board, which formed in 2008, is one way through which you can get involved. The board provides a unique opportunity for Mid American leadership and members to work together to identify trends, share information about current and future products and service, discuss issues and find out what we can do to enhance our members’ experiences.

Serving on the Member Advisory Board is fairly easy to do and far less time-consuming than serving on our other volunteer boards, such as our board of directors or credit committee, for example.

All we ask is that you to join us for lunch twice a year and engage with my staff and me to provide us with additional voices and perspectives. The interaction provides you with the opportunity to gain a deeper relationship with your trusted financial home and provides us with the information we need to ensure we are doing the best that we can to serve our members.

This past spring, we held our first Member Advisory Board meeting for the year, with 19 members participating. Plans are underway to hold our second meeting in October. There is still room at the table to accommodate more members. If you would like to participate, please contact Sarah Meehan, employer partnerships and advocacy manager, at 316-722-3921, ext. 176 or This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it..

If you are unable to join our Member Advisory Board but you want to be an engaged member, we welcome your feedback through a personal call, a visit with a supervisor or through the Contact Us section of our website. To send a secure message, please use the Message Center tab found at the top right-hand corner of our Online Banking page.



Shedding some light


From Debbie Stang, Home Loan Officer

We’ve gotten used to reading labels when we buy food, but have you ever read the label on a light bulb package?

Right there on the box, just like on our food packaging, there’s a box of information with Lighting Facts Per Bulb. So what does
it mean?

> Brightness: Light is measured in lumens; the higher the number, the brighter the bulb.

> Estimated Yearly Energy Costs: This tells you on average how much in energy costs you’ll spend using the bulb. Generally the figure is based on three hours a day of use and being charged 11 cents per kilowatt.

> Life: This figure tells you how long the bulb should last, based on three-hour daily usage. The higher the number, the more efficient the bulb.

> Light appearance: Shown as a scale from warm to cool, this indicates the hue and quality of the light on the light spectrum of 2,700 to 6,500 Kelvin, with K being used as the abbreviation. Lower Kelvin numbers mean the light appears more yellow, while higher Kelvin numbers mean the light is whiter or bluer. The standard color of incandescent bulbs tends to be lower and is often termed as giving warm or soft white light. Lights in the 3,500 to 4,100K range, which are good for kitchens and work spaces, tend to be called cool or bright white or neutral light. Lights in the 5,000 to 6,500K range are good for reading and are sometimes called natural or daylight.

> Energy used: This is the wattage.

LED lights are the new trend when it comes to interior and light design. They add style, sophistication and more options. Although you’ll spend more initially in the purchase price compared to other options, you’ll save money on electricity and replacement costs since they have a longer lifespan.

If you’re wanting to cast your home in
some better light with upgraded lighting and other renovations, consider a second mortgage-home equity loan. To find out
more or to apply for a second mortgage-home equity loan, go to the Loan section



IRS issues new IRA rollover limits


Starting Jan. 1, 2015, the IRS will enforce a tax court ruling that allows an IRA owner only one IRA-to-IRA rollover per 12-month period.

An IRA owner will be allowed to make only one rollover from an IRA to another (or the same) IRA in any 12-month period, regardless of how many IRAs that an individual owns.

In the past, the IRS had allowed one rollover per 12-month period from each
IRA an individual owned.

Rolling over multiple distributions may result in additional taxes and penalties, such as excess contribution penalties.

According to the IRS website, the new ruling won’t affect one’s ability to transfer funds from one IRA trustee directly to another because this type of transfer is not a rollover.

For more information from the IRS on the ruling, click here.

Helping our members affected by layoffs


Being laid off from your job is a stressful time due to the effects on your personal finances. At Mid American, we encourage our members who are dealing with this issue to contact us if you have concerns. We have options that can help you get through the difficulties your family may be facing.

Talk with one of our Financial Service Representatives to learn how we can help: 316-722-3921, ext. 201.



Have questions about Online Banking? Some FAQs


Q: I am logging in for the first time. What do I enter as the Online Banking ID and my Online Banking password?
A: The first time you log into the new Online Banking tool, you will use your Mid American account number as your Online Banking ID. On the next page you will be asked to enter in your current desktop banking password, which is the password you used in the old system when you say your personal icon image. All letters will need to be entered as lowercase, even if your password contains uppercase letters. You will then need to create a new Online Banking ID and a new Online Banking password.

Q: The icon I see for the first time when I log in isn’t the same one I had in the old system. What should I do?
A: Don’t be alarmed. You will see a random image the first time you log into the new online banking system. You will be asked to select a new personal icon as you go through the various steps of setting up access.

Q: Are there any guidelines on creating my new Online Banking ID?
A: Your new Online Banking ID cannot be your Mid American account number. Your new Online Banking ID must be between 6 to 10 characters long. No special characters are allowed.

Q: Are there any guidelines on creating a new Online Banking password?
A: Your new Online Banking password must be between 6 to 10 characters long. A strong password is a combination of letters, numbers and special characters. The following special characters may be used: ! ” # $ % & ( ) + - / : < = > ? [ ^ _ ‘ { | } * ‘

Q: Will I need to select a new security image and questions?
A: Yes, you will be prompted to select a new personal icon image. You will also be asked to select three different questions and provide the appropriate answers as your new security questions. You will also be asked to provide information that will allow you to reset your password in the future.

Q: Is mobile banking still available?
A: Yes, it is. You will need to activate your mobile settings in the new online banking system, under Settings. And once you’ve done that, you’ll be able to download the new app, available for both Android and iPhones. Your Online Banking Login ID and Password that you’ve just set up will be the same for your mobile app. Find out more details on activating mobile banking by clicking here.

Q: I need to transfer money among my accounts. What’s the easiest way to do that?
A: Go to the new MyMACU page in Online Banking. Check the right hand column for the Transfers section. Use the pulldown menus in the From and To section to select accounts to transfer money to and from.

Q: I use Quicken. Is there anything I need to do to be able to use it in the new system?
A. Yes. You will need to reactivate with Quicken. Download instructions for reactivating here.

Q: What are the benefits of this new system?
A: The new Online Banking system will give you so many more options to review your account and handle transactions than you had under the old Desktop Banking system. And more are on the way.  Here are a few of the benefits:

  • You can customize the way you look at your account information by going to MyMACU.
  • In the Services section, you can change your address, find out loan payoff information and opt in for overdraft protection.
  • You can be notified through Alerts (found in the Settings section) about a whole variety of account activities, such as transfers, account balances going up or down a certain dollar amount, when a certain check clears, an incoming ACH credit, a maturing certificate and more.

Q: I’ve been unsuccessful in logging into the new system. Can I talk to someone?
A: You certainly can. Call us at 316.722.3921. We have an internal call center set up to help you between 7 a.m.-7 p.m. weekdays and 8 a.m.-2 p.m. Saturdays through Sept. 12. After that you can call 316.722.3921, ext. 202 during normal business hours. You can also visit the nearest Mid American Credit Union branch and someone can help you in person. Click here for branch locations and hours.

Holt wins top professional award from KCUA


Jim Holt, president/CEO of Mid American Credit Union since 2005, will be honored with the 2013 Henry Peterson Professional of the Year Award by the Kansas Credit Union Association. 

Holt received the award, given to a credit union professional for outstanding leadership and management abilities and for bettering Kansas credit unions, at the KCUA’s annual state convention in Wichita in April. 

Holt has been involved with the credit union industry for more than 40 years, starting as a stock boy at a Topeka credit union while attending Washburn University. He is a former lobbyist for the KCUA and former CEO of Mountain West Credit Union Association in Denver, and spent 14 years as a consulting attorney to credit unions in Kansas and the Kansas Department of Credit Unions. 

In the past year, he served as chairman of the KCU and one of its boards, helping the two organizations in efforts to strengthen credit union growth and management both statewide and nationally. Initiatives included creating a leadership development program and an innovation lab to share ideas for credit union growth, as well as a grassroots effort to educate lawmakers about the effects of a proposed federal income tax on not-for-profit credit unions. 

As Mid American’s top executive, he has overseen the credit union’s significant growth in membership and assets over the past nine years, including mergers with credit unions in Arkansas City and Lawrence.



Accessing your equity


From Debbie Stang, Home Loan Officer

If your New Year’s resolutions include finding better ways to handle your debt or making some changes to your home, consider a home equity loan or line of credit.

Both options are based on providing you with access to the equity you’ve built up in your home. Equity is the difference between your home’s value and what you still owe on it. At Mid American, the value assessed to your home for property tax valuation is used as the market value. A home equity loan is a type of second mortgage, since you’re pledging your home as collateral.

You have a couple advantages when using equity to consolidate and pay off debt. Home equity loan rates are often considerably lower than the interest rate paid on unsecured debt. Interest paid on the home equity loan is generally tax deductible, as well. (Check with a professional tax adviser to see if this applies to you.) By combining debt, you’ll also lower what you spend each month on debt. To make your new year more financially stable, be disciplined enough to not take on any more debt.

Making home improvements can not only update your home, but can also increase the value of your home, in some cases. Be aware that kitchen and bath remodels generally add value, while upscale landscaping or invisible improvements, like new plumbing or HVAC systems, don’t.

If you don’t need all the money at once, consider a home equity line of credit. While giving you access to your pool of equity, you pay interest only on the money you actually borrow. This is an attractive option when you’re working on home improvement projects that may be spread over some time.

Find out more about Mid American’s home equity products or apply online.



New Visa Travel Card: Plastic replaces paper



 If you’re planning a trip, Mid American’s new Visa Travel Card will give you the best of both worlds: the safety of travelers checks and the convenience of plastic.

The pre-paid Visa Travel Card offers a number of benefits, including emergency card placement, 90-day purchase protection (after registering the card online), 24/7 online account management and customer service, travel assistance and lost luggage reimbursement.

The card, which has no monthly maintenance fee and a one-time $4 purchase fee, can be reloaded in amounts from $100 to $5,000.

The card can be used worldwide wherever Visa debit cards are accepted, including at ATMs and for cash advances.

With this new, more convenient option, Mid American will no longer offer paper travelers checks. 

Plan for vacations by setting aside money in a Mid American vacation savings account. The account earns dividends and you can make three withdrawals every month to accommodate getaways all year long.

Nominal paper statement fee coming


To help limit one of Mid American’s largest ongoing expenses, we will begin charging a nominal paper statement fee for some accounts starting in February.

The $2 fee applies to accounts with less than $25 on deposit and none of the following accounts: all checking accounts, health savings accounts, Preferred Youth accounts and Visa credit card accounts.

Members can easily avoid the fee by switching to e-statements, which can be done through Desktop Banking, or keeping more than $25 on deposit. After logging into Desktop Banking, find the blue button labeled E-Statements/Alerts on the left-hand side to bring up the Sign Up option.

If you’re not signed up for Desktop Banking, click here to fill the application for Desktop Banking Authorization. Print and mail, fax or drop off the application at any Mid American branch.

Please contact financial services, 316-722-3921, ext. 202, with any questions.

Major system conversion under way this year



By Jim Holt, President/CEO

We have been making significant changes at Mid American the last few years. We have recommitted our staff to a world class type of service to members, built a new branch in the northeast quadrant of Wichita, and improved functions to our ATMs to help serve the visually impaired and provide better service to members.

This trend will continue in 2014. We will switch to a different, more robust information services system (the technology that allows us to deliver services to you and allows you to connect virtually with us). This is known in the industry as a “core system conversion.”

Conversions are a huge undertaking – the last time we did a conversion was in 1994. We have grown quite a bit since then in various categories including membership, assets and products offered. As you well know, technology – and the impact it has had on the financial industry – has grown at a dramatic, accelerating pace in the past 20 years.

To make sure we offer the technological services you expect and deserve, we need to upgrade our system. We spent more than a year researching available core systems, visiting other credit unions to uncover the pros and cons of various ones, and working with our volunteer leadership and staff to choose a vendor. We looked for a system that could deliver mission-critical components to meet regulatory standards and provide a proven, flexible and sophisticated platform to meet both current and future member needs.

We have signed a contract with Symitar, a vendor known for providing a core system that can integrate its own products and the best third-party vendors. That means we will be able to respond with updated products and services to keep up with the evolving demands in our marketplace.

Among the benefits that you can expect from this new system will be faster and better ways of using online and mobile banking, improved bill-paying features, the ability to retrieve or reset access to your accounts online and a more robust mobile alert system for account activity.

Our conversion date is Labor Day weekend, which will help minimize any disruption in service. The conversion will present a learning curve not only for our staff, but for our members as well. Because we will convert systems, you can expect us to help you make some changes - for example in your login, password and mobile apps access. We will give you lots of notice and offer user tips and assistance as we get closer to the time. Watch for communications in newsletters, correspondence and on our website.



Mid American Credit Union8404 West Kellogg DriveWichita, KS 67209316.722.3921Fax 316.722.0920Privacy Policy